Trust · Our promise
What we promise — and what we won't pretend.
No hype. Here is exactly what Curbstead does, what it doesn't, how the marketplace makes money, and the honest limits of being a matchmaker.
What we do
- Match you with one vetted local installer for your town and roof type
- Screen installers for insurance, roof experience, lease terms, and takedown
- Publish honest local price ranges before you're ever asked for a phone number
- Keep your details private — one installer, never resold
What we don't do
- Install lights ourselves — Curbstead is a marketplace, not an installer
- Sell your information to lead lists or brokers
- Run a bidding war or take payment for better placement
- Set your final price — the installer quotes your specific home
- Requesting a quote is free, with no account and no obligation.
- Installers pay us for the introduction — you never do.
- There is one vetted installer per area, chosen on qualification and coverage, not on who paid the most.
- We only make money when a match works out, which keeps the incentive simple: send you an installer you'd recommend to a neighbor.
Your protection
How your details are protected.
- Your request goes to one installer, not a call list.
- Your details are never sold to lead lists or brokers.
- You're only contacted after you've explicitly consented.
- Local prices are published upfront, so you know the range before you talk to anyone.
Realistic expectations
Where our job ends and the installer's begins.
Curbstead is the vetted introduction. The installer quotes your home, does the work, and stands behind it — the agreement for the installation is between you and them.
We confirm licensing and insurance through the application and review roof experience; we are not a background-check bureau, and we don't perform the work or set its price.
Before work begins, it's always fair to ask your installer directly for their license and proof of insurance. A good one will hand it over without hesitation.
In our own words
How the whole thing stays honest.
Homeowners
Why homeowners trust Curbstead
We publish real local price ranges for every town we serve — before anyone is asked for a phone number. We ask for contact details last, we require explicit consent to be contacted, and we send exactly one installer, not a call list.
Selection
How installers are selected
Every partner confirms licensing and insurance in their application, and we review experience against the roof stock of the territory they're claiming — steep pitches, cedar shake, and slate in several of our towns demand non-penetrating clip work. One installer per territory; a territory stays unfilled rather than filled badly.
Verification
How leads are verified
Every lead passes automated screening — honeypot, rate limiting, and phone format checks — then a human review before routing. Homeowners answer scope, budget-band, timeline, and ownership questions, and every answer travels with the lead. Nothing is routed on a bare name and number.
Standards
Quality standards
A lead must have a specific property in a covered town, a stated budget band, a stated timeline, and explicit contact consent — or it isn't routed. Leads that fall short get worked by us or discarded, not passed along to become a partner's problem.
Privacy
Our privacy promise
A homeowner's details go to exactly one installer — the territory holder — and are never sold to lead lists, brokers, or anyone else. Installers' application details stay between them and us. We contact people about their request and nothing else.
Questions
The questions behind the promise.
- Does Curbstead guarantee the work?
- No, and we won't pretend otherwise. The installer quotes your home, does the work, and stands behind it — the agreement for the installation is between you and them. Our job is a vetted introduction and keeping your details private.
- How does Curbstead make money?
- Installers pay us for the introduction when we match them with a homeowner. Requesting a quote is always free for you, and installers can't pay for better placement.
- Are you an installation company?
- No. Curbstead is a marketplace that matches homeowners with vetted local installers. We don't hang lights ourselves.
- What happens to my information?
- It goes to one installer for your area and nowhere else — never sold to lead lists or brokers. We contact you about your request and nothing else.